Frequently Asked Questions
Who is Bloodline Design?
Bloodline Design is an independent jewelry house based in Vancouver, Canada. We create sterling silver, gold and gemstone jewelry with a strong connection to traditional craftsmanship and old World design. Each piece is made to be worn, lived in and kept.
What makes Bloodline Design different?
Bloodline is rooted in the tradition of jewelry made to last. We work primarily in sterling silver using time honoured techniques and substantial materials to create pieces with weight, character and performance. Designed and made in Vancouver, our jewelry draws from the past without belonging to it.
Where is Bloodline Design jewelry made?
Bloodline jewelry is made in our Vancouver studio using traditional jewelry-making techniques. Through each stage from the original model to casting and finishing our pieces pass through the hands of our jewellers rather than a mass-production line.
What materials do you use?
Sterling silver is at the heart of Bloodline. We work primarily in .925 sterling silver, with 14k gold and natural gemstones on select pieces. We do not electroplate, lacquer, coat, or paint our jewelry, allowing the natural character of the materials to develop with wear.
Are your pieces handcrafted?
Yes. Our jewelry is handcrafted and individually finished in our Vancouver studios using traditional techniques that have been practiced by jewellers for generations. The subtle variation that come from working by hand are part of the character of each piece.
Where can I buy Bloodline?
Bloodline Design Jewelry is available online at bloodlinedesign.com and at our flagship store in Vancouver, Canada
Do you sell gift cards?
Yes. Bloodline gift cards are available for purchase online at in our Vancouver store, and can be used both online and in store.
Do you offer free shipping?
Yes. We offer complimentary shipping on orders over $250.00. All orders are shipped fully insured with signature required upon delivery.
Do you offer returns or exchanges?
Returns and exchanges are considered on a case-by-case basis. Please contact us at info@bloodinedesign.com and our team will be happy to assist you.
How should I care for my jewelry?
To preserve the character and finish of your Bloodline jewelry:
- Store your jewelry in a dry, closed container when not being worn.
- Use a dry polishing cloth to gently remove tarnish from the sterling silver.
- When needed, clean with a mild soap and warm water. Rinse and dry thoroughly.
